Frequently Asked Questions
Do you clean around objects or do you move items and clean under furniture?
Katie Stewart Cleaning stands out for its thorough and detail-oriented approach, ensuring a deep clean that goes beyond the surface. Unlike other cleaners who might simply tidy around the contents of your home, we take the extra step to carefully clean under and around everything within reach and in sight. From lifting items to dust beneath them to meticulously addressing every visible nook and cranny, our team is committed to leaving no spot overlooked. With Katie Stewart Cleaning, you can trust that your space will be impeccably cleaned, with attention paid to even the smallest details that others might miss.
Do you do dishes or laundry?
No, we will do extras when asked in advance but we don’t do dishes or laundry during a regular scheduled clean.
Do you make beds?
Yes, we can include making beds in our quotes.
Are you Insured?
Yes, Insurance and EIN information are available upon request. Insurance is crucial for a home cleaning company for several key reasons. First, it protects both the company and the homeowner from financial liability in case of accidents or damages. For example, if a cleaner accidentally breaks a valuable item or causes property damage, insurance can cover the cost of repairs or replacements, sparing the homeowner unexpected expenses and the company from potential lawsuits.
Second, it builds trust and credibility. Homeowners are more likely to hire a company that’s insured because it shows professionalism and accountability, offering peace of mind that they’re protected against unforeseen issues. In short, insurance is a safety net that keeps everyone involved—clients and the business—secure and confident.
What are your prices?
Pricing a home cleaning service online without an in-person assessment can be incredibly challenging, as it’s difficult to gauge the true scope of work required. At Katie Stewart Cleaning, we offer free estimates, but without seeing your home firsthand, we can’t fully account for factors like the level of clutter, the condition of surfaces, or the specific attention your space might demand. Every home is unique—some may need light tidying, while others require intensive deep cleaning. Without an on-site visit, it’s nearly impossible to accurately determine how much time, effort, or resources will be needed to meet our high standards and your expectations, making an in-person evaluation essential for a fair and precise quote.
We advise obtaining three strong quotes from different companies before deciding to hire any service for work on or in your home; we believe our superior service will stand out, and most of our quotes come in below the average for a reputable, insured company.
We’ve proactively researched information, including pricing from reputable cleaning companies operating in your region. HERE
Who should I expect to see in my home/business doing the cleaning?We are a small, locally owned, family operated company, and we take pride in building personal connections with our clients. When you choose us, you can expect to see a familiar face each time we clean your home. Our tight-knit team ensures consistency and trust, so you’ll feel comfortable knowing the same dedicated people are caring for your space with the attention and reliability that only a family-run business can provide.
Do I need to supply any equipment or products?
We make the process simple and stress-free for our customers—there’s no need to supply anything, as we bring all the top-quality cleaning products and equipment needed to leave your home sparkling. Our comprehensive service includes everything from eco-friendly cleaners to specialized tools, so you can sit back and relax. Plus, with our transparent pricing, what you see is what you get—no hidden fees or unexpected costs. With Katie Stewart, you’re guaranteed a spotless home and complete peace of mind every time.
I prefer specific products ie. Bono on our wood floors.
We’re happy to accommodate your preferences by using the cleaning products you provide. This ensures that we’re working with supplies you’re comfortable with and that meet your specific needs. Please let us know if there are any particular products you’d like us to use, and we’ll make sure to incorporate them into our cleaning process. Just provide the items ahead of time, and we’ll take care of the rest!
What is your availability?
We offer flexible cleaning options to suit your schedule, including weekly, bi-weekly, and monthly services. Our goal is to provide consistent and reliable care for your home, tailored to your specific needs. Whether you prefer frequent upkeep or a deeper clean on a less regular basis, we adapt to your preferences while maintaining the same high standard every time. As a small, family-run team, we’re committed to being dependable—showing up on time, every time, with the familiarity and trustworthiness you can count on for peace of mind.